Q: What is AACargoPlus?
A: AACargoPlus offers full pick up and delivery for your shipments throughout the United States. But that's not all, our web-based technology allows you to book and track your shipments with just a few keystrokes. As a registered user, you have access to a personalized address book, shipment summaries and reporting options that allow you to track your shipment history.

Q: Why do I need a separate credit line to use AACargoPlus?
A: AACargoPlus taps into a virtual forwarding community. By utilizing the abilities of a nationwide network of truckers, dispatchers and airlines, AACargoPlus provides the door-to-door service you require. This network is separate from American Airlines Cargo, therefore requiring the establishment of a separate line of credit.

Q: Does this mean I'll get two invoices?
A: Yes, if you utilize both AACargoPlus for door-to-door shipments and American Airlines Cargo when shipping airport-to-airport, you will receive two invoices. This will allow you to keep better track of the type of shipping services you use on a frequent basis.

Q: So, will my shipments only travel on American Airlines?
A: Once you establish your pick up and delivery parameters, we will first look at American Airlines' wide variety of flights to suit your service needs. However, if American Airlines is unable to provide the best routing, AACargoPlus will draw from a full network of transportation providers, from local trucking franchises to other domestic airlines, to ensure your shipment receives the service you require.

Q: Is American doing this all on their own?
A: American Airlines is able to offer the full range of services available with AACargoPlus through a partnership with Integres Global Logisitics, the virtual integrator.

Q: Why?
A: American Airlines Cargo realizes that transportation is more than airport-to-airport service. Even mid-sized forwarders need a method of getting freight to the customer's door, without a capital-intensive network. Utilizing web-based communication and a network of service partners, American Airlines Cargo is able to meet virtually all of your domestic shipping needs.